Services

Potter and Anderson Service… personal, friendly, face to face help and guidance provided by our knowledgeable staff. Inside the doors of our beautiful, new store, you’ll find the help you need in anything regarding jewelry or gifts. The kind of friendly, professional help that is very hard to find and not available online.

Jewelry Repair

You can trust our master jeweler to make flawless repairs of your precious jewelry using decades of experience, skillful hand work and product knowledge, assisted by the latest technical equipment. Some jewelry repairs may take longer than others. We offer free estimates and clients have trusted us to take expert care of their most prized possessions for the past 90 years and we work tirelessly to maintain that reputation.

Cleaning and Checking

Make your diamonds and gemstones sparkle again! We will quickly and efficiently examine your jewelry for any loose stones or potential problems before cleaning. We will tighten loose stones, buff metal, and thoroughly clean your piece, in most cases, while you wait. At Potter and Anderson, this service is always complimentary and at no cost to you.

Watch Repair

Be right on time. Routine maintenance is the key to keeping any fine timepiece in excellent working order. Our in house watch technician has decades of experience and product knowledge of nearly every watch brand and movement. He can assess what problem your watch may be having and usually provide an estimate of necessary repairs while you wait. He possess the advanced skill to work on the most delicate timepieces and is fully committed to customer satisfaction. Our watch repairs are guaranteed with a one year warrantee.

Battery Replacement

Is your quartz movement watch or clock not keeping accurate time or stopped all together? In most cases, we can quickly replace the battery and reset the time and date while you wait. Batteries including installation and tax are $8.00.

Wedding Registry

As part of planning your big day, visit Potter and Anderson to browse your extensive inventory of truly unique, high quality gifts and wedding items by such designers as Waterford, Michael Aram, Nambe, L’Objet, and Vera Wang. We will be happy to help you create a registry to assist your family and friends when picking out that special piece to remind you of your wedding day.

Gift Wrapping

Potter and Anderson offers our beautiful signature gift wrapping featuring a handmade bow and wide variety of color combinations. Our gift wrapping is complimentary and usually completed while you wait.

Personalized Engraving

Selected jewelry and giftware can be personalized and given added meaning with an engraved message, name, date, symbol, or design. P&A offers a variety of engraving services.

Corporate Gifts

Having an inventory of quality, unique gifts, watches, and clocks, as well as jewelry, gives Potter and Anderson the ability to offer a variety of options for corporate gifts and presentations. You also may have your items personalized with a company logo, individual names, or recognition of a special event. We offer beautiful gift wrapping in a wide variety of color combinations. Please inquire for details.

Shipping

We can package and ship your gift purchase, saving you a trip to the post office, UPS, or Fed-Ex store. We can time your shipment to arrive on a specific date or ship it out as quickly as possible. In most cases, we can e-mail or text you a tracking number to verify delivery.

Gem Laboratory

Potter and Anderson has an in house American Gem Society accredited Gemological Laboratory. One of only a few in the state of Illinois. Curt Stubbs has achieved the title of Certified Gemologist Appraiser. This is the highest title awarded by the American Gem Society. He earned the